Top 5 Myths About Visitor Management

The word “visitor” encompasses everyone who enters your facility that is not an employee. This includes, but is not limited to, contractors, vendors, clients, drop deliveries, job applicants, employees from other facilities, food delivery, scheduled appointments, family members, people visiting onsite resources (clinic, design center, lab, or repair), and even solicitors. The person who comes to refill vending machines in the breakroom may not feel like a visitor, but you may have more visitors than you realize!

Having a VMS in your lobby allows visitors to be independent instead of putting the responsibility onto your employees. Even if your facility doesn’t acquire a ton of foot traffic, with a small number of visitors arriving each week, a VMS will take the responsibility off your employees and free up more time to focus on more critical tasks.

#2 Visitor Management Systems are Expensive

While we can’t speak for all visitor management systems, Transmission prides itself on providing cost-effective solutions to improve your lobby. Allowing the visitor management kiosk to check visitors in ensures that the orientation process is consistent and documented and gives time back to your employees. Transmission is scalable and flexible…allowing you to access the system with or without hardware. Should you need hardware, we offer a lifetime warranty, so you never have to worry!

#3 Visitor Management Systems Take Jobs Away from Receptionists

Our intention is never for a human to be replaced by a kiosk. The Transmission kiosk is the perfect tool to work in conjunction with your receptionist or administrative staff. Managing every visitor that comes through your door can be a lot of work, especially in a facility where visitors must sign the proper legal documents and take the necessary safety training. Your receptionist can manage visitors through the kiosk by viewing visitor reports, sending text messages to visitors or employees, and more. The visitor management system can act as the “bad guy” that turns away solicitors or unwanted visitors rather than your receptionist. 

#4 Visitor Management Systems are Difficult to Setup

Here at Transmission, our onboarding team will work with you every step of the way to automate the processes you already have and set your kiosk up how you want! Not only can the Transmission kiosk be customized with your logos and themes, but you can also customize the kiosk's logic to fit your visitors' needs. For example, our team will help create orientation videos or other assets if you don’t already have them. When the kiosk arrives at your facility, all you need to do is plug it in, and you’ll be ready to go.

#5 Visitor Management Systems Can’t Manage Multiple Locations

Transmission allows you to customize and manage your kiosk across multiple facilities and locations. From your office, you can sign in and view what facilities have currently checked-in visitors, manage different hosts and departments, and so much more. Transmission can scale with your company; whether you are a smaller business of a dozen people or an industry powerhouse with thousands of employees in international locations, you can oversee everything.

Are you ready to make use of a Visitor Management System?

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